Last reviewed: 1 November 2026
SpeakMiraa is operated by Kashvi Thakur, based in Indore, Madhya Pradesh.
This policy explains how SpeakMiraa handles information when you browse our website, sign in, register for a workshop, purchase a digital resource, or contact us.
Information we collect
- Contact and account details, such as your name, email address, phone number when requested, and identifiers needed for Google sign-in.
- Order and participation records, including purchases, payment status, refunds, workshop registrations, attendance observations, and feedback you submit.
- Messages and details you choose to send when asking for help or expressing interest in an offering.
- Technical and usage information used to operate, secure, and understand the website.
How we use information
We use information to manage accounts, verify payments, provide tickets and purchased resources, deliver joining instructions and service reminders, answer questions, handle refund requests, and protect against misuse. Feedback helps us improve sessions. Please avoid including confidential workplace or client information in feedback or live discussions.
Payments and service providers
Payments are handled through the payment provider shown at checkout, such as Razorpay or Cashfree. We use order references and payment status to confirm access; do not send card details to our support team. Google/Firebase supports account sign-in. Hosting, database, file-storage, and email providers process information needed to operate the service.
When a session uses an external meeting, video, coaching-booking, or messaging service, that service also handles information under its own privacy policy. Joining an optional WhatsApp group may make your phone number and profile visible to other group members. Review the service and group settings before joining.
Cookies, browser storage, and analytics
Sign-in and security features use cookies or browser storage. Optional analytics integrations include PostHog, Mixpanel, Microsoft Clarity, and Firebase Analytics when configured. They help us understand page visits and purchase steps; Clarity can also provide session recordings and heatmaps. The enabled services and any required consent controls must be confirmed before launch.
Our analytics manager respects the browser’s Do Not Track setting. You can control cookies and local storage in your browser; blocking essential storage may affect sign-in and checkout.
Sharing and safeguarding information
Access is limited to people and service providers who need information to operate the service, assist customers, or meet applicable obligations. We may disclose information when required by law or to investigate fraud and protect the service. No system can guarantee absolute security.
Retention and your requests
Account, order, and support information is retained for service delivery, resolving disputes, security, and applicable record-keeping obligations. The retention schedule will be confirmed before launch. You can contact us to request access, correction, or deletion of your information, or to raise a privacy concern. Some records may need to be retained for legal or accounting purposes.
Audience and updates
Our current offerings are designed for working professionals. Services for children are not part of the current launch. Contact us if you believe a child has submitted personal information. We will update this page when our practices change and show the review date above.
Contact SpeakMiraa
For questions about this policy or an existing order, support@speakmiraa.com. Include your order reference when relevant. Never send passwords, OTPs, full card details, or payment credentials.